Cancellation Policy

All tickets are purchased on a non-refundable and non-transferable basis in accordance with these terms and conditions.  Changes to the cancellations and refunds policy can only be made at the absolute discretion of Slane Distillery Management.
In the case of a significant change to a tour or cancellation by SLANE DISTILLERY for safety reasons or otherwise we will inform you as soon as possible.  There will be an option to (a) accept changed arrangements, (b) choose an alternative date, (c) cancel or accept cancellation and receive a full refund.
In the case of a tour cancellation by SLANE DISTILLERY due to inclement weather, a full refund of the ticket price will be issued to the visitor.  If possible, we will endeavour to offer the visitor an option to purchase a ticket for the next available tour time slot.
SLANE DISTILLERY accepts no liability for any loss, travel expenses or any other out of pocket expenses incurred by a visitor for whatever reason as a result of a tour cancellation, save as set out above.

Other Considerations

*This email is a reservation and you must check in at the distillery to confirm your reservation

*A ticket will be issued at check-in which will be checked before embarking on your guided tour

*Participants must be over 18 to sample Slane Irish Whiskey. We reserve the right to check for valid photo ID of any guest.

*The Distillery Tour is approximately 60 minutes including tasting

*This is a working distillery. The tour path with go through a number of areas, both indoor and outdoor with different temperatures, smells, lighting etc. If you are sensitive to these factors, please let your guide know

*Tours require guests to stand/walk for some periods, staircases and walking outdoors at various points along the tour path. If you require any special assistance please inform us prior to arrival if possible or your tour guide on the day

*Tours may be delayed due to inclement weather

*The tour path may be modified to accommodate maintenance or other unforeseen circumstances

*No pets allowed on tour except service animals

*No video or audio recording permitted (unless written permission from Slane Distillery is provided)

*No smoking or e-cigarettes are permitted on site except in designated areas

*No eating or drinking allowed on the tour path

*Large backpacks, suitcases, camera bags, or buggies are not allowed on the tour path.

*Weapons or dangerous items of any description are strictly prohibited

*Some luggage items may be subject to a security check

Terms & Conditions

The below terms and conditions outline the basis on which you can purchase tickets for SLANE DISTILLERY. By purchasing tickets for SLANE DISTILLERY, you acknowledge that you have read and agree to be bound by and subject to the following Terms and Conditions:

General

SLANE DISTILLERY is suitable for children (ie, any visitor under 18 years of age). However, children must be accompanied by an adult (18 years or older) at all times while in SLANE DISTILLERY.

Children are not permitted in the SLANE DISTILLERY whiskey lounge or at the tables in the tasting room. However children are permitted in all other areas where alcoholic beverages will be available but they will not be served, sold and/or allowed to consume alcohol. It is illegal for an adult to purchase alcohol on behalf of a child.

Children will not be permitted to remain on the premises after 9pm regardless of whether they are accompanied by an adult.

You must be able to prove your age with a valid identification if required; failure to do so may result in being refused admission and/or alcohol.

Pets or animals (with the exception of guide dogs and hearing dogs) are expressly prohibited within SLANE DISTILLERY.

Only food and beverage purchased from SLANE DISTILLERY may be consumed in SLANE DISTILLERY.

From time to time SLANE DISTILLERY or other authorised third parties may carry out photography and/or other visual or audio recording at the premises and any images or recordings may feature visitors. By purchasing a ticket and entering the premises, visitors agree to being photographed, filmed or recorded and to the use of their images/simulated likeness by SLANE DISTILLERY in connection with advertising, marketing or promotional activities in relation to the tour and/or the premises. Visitors further acknowledge that the copyright in such images rests with SLANE DISTILLERY and/or any authorised third party. If you do not agree or wish to withdraw your consent at any time to the taking and/or recording of your image in the manner set out above, please contact [email protected]

You acknowledge that our security staff may monitor visitor activities by way of CCTV or otherwise for your and other visitors security and safety, and the prevention of crime. For further information on why and how we collect and process your personal data, please see our Privacy Policy.

Parking is available but is always at the vehicle owner’s risk. SLANE DISTILLERY does not accept liability of any kind for any accident, loss or damage to vehicles, accessories or contents howsoever caused.

Baggage (with the exception of small handbags) will not be permitted on the premises. Small handbags will be subject to search. If you have any queries in relation to our baggage policy, please contact [email protected] in advance of the tour.

We may on occasion have to conduct security searches to ensure the safety of our visitors. Any visitor who refuses such search may be refused admission or ejected from the premises.

If any person carries illegal items on to the premises, such items will be passed to An Garda Siochána and the visitor will be refused entry.

Any item(s), reasonably considered for use as a weapon, which may cause danger, offence or disruption to any other person, will be confiscated.

SLANE DISTILLERY shall hold no liability of any kind, for personal or property damages, losses (including confiscations) or injuries sustained on the premises, to the extent permitted by applicable law.

Ticket Reservations:

You must be 18 years or older to purchase a ticket for SLANE DISTILLERY.

The party leader must be authorised to make the booking on the basis of these booking conditions by all persons named on the booking and by their parent or guardian for all party members who are under 18 when the booking is made.

Tickets may be purchased up to 1 hour before arrival, subject to availability.

Walk-ins are permitted for the SLANE DISTILLERY tour, subject to availability.

Tickets purchased online or in advance are not to be used in conjunction with any other offer, promotion, voucher or exchanged for cash. Tickets are only redeemable at the premises stated. No tickets may be resold. If we reasonably believe that a ticket has been resold, the holder may be refused entry to the premises without payment of compensation.

All prices are quoted in Euro. Whilst we reserve the right to increase or decrease our prices at any time before you book, once your booking is confirmed the price of your booking as stated in the confirmation email will not be altered.

Special Requests: If you have any special request, you must advise us at the time of booking. Although we will endeavour to pass any reasonable requests on to the relevant supplier, we regret we cannot guarantee any request will be met. Failure to meet any special request will not be a breach of contract on our part.

Medical issues: Any guests requiring special assistance must input all relevant details during the booking process (option provided).

Management reserves the right at all times to refuse admission at its sole discretion without notice or reason (see visitor conduct section below).

Management reserves the right at all times to cancel or delay tours due to inclement weather, production maintenance or other unforeseen circumstances.

Combination Ticket

The purchase of a combination ticket entitles the bearer to one booking for Slane Distillery and one booking for Slane Castle as a discounted value to normal full retail price.  

You will receive a booking confirmation for each venue. Please refer to separate T&Cs.

Slane Distillery does not accept responsibility for Slane Castle regarding tours, ticketing, refunds, and cancellations. Please contact [email protected] for any queries regarding Slane Castle Tours.

Tour Arrival Time:

Check in is required at least 15 minutes prior to your scheduled tour time printed on your ticket. Failure to do so may result in an extended wait or loss of booking.

Visitors who arrive after their cut-off check in time will be placed on the next available tour, if space is available, at the discretion of Slane Distillery Management.

Visitor Conduct:

SLANE DISTILLERY reserves the right, in its absolute discretion, to refuse entry or to or remove from its premises or the vicinity any person who:

has been convicted of a criminal offence, which, in the opinion of SLANE DISTILLERY is likely to affect the safety or enjoyment of other visitors;

is behaving in a manner, which, in the opinion of SLANE DISTILLERY has, or is likely to affect the safety or enjoyment of other visitors, cause annoyance to other visitors, behaving in such a way as to cause danger or distress to others or cause damage to the premises;

has used threatening, abusive or insulting words or behaviour or in any way provokes or behaves in a manner which may provoke a breach of the peace;

is thought to be under the influence of alcohol or other substances; and

in addition to the foregoing, where a person has caused damage he/she must meet any expenses incurred as a result of such behaviour.

All persons entering SLANE DISTILLERY must pay for admission. Tickets must be retained at all times and submitted for inspection if required by any employee or agent of SLANE DISTILLERY. Any person attempting to gain admission to the premises without a valid ticket shall be asked to leave immediately.

In accordance with Irish Law, smoking is strictly prohibited within SLANE DISTILLERY.

SLANE DISTILLERY reserves the right to prosecute any persons found damaging or defacing any part of the premises.

The use of video or audio recording equipment is not permitted on the SLANE DISTILLERY tour, however, photos may be taken.

Experience:

We will use all reasonable endeavours to ensure SLANE DISTILLERY and all of its distillery operations are available to view by visitors during normal open/operational hours. However, SLANE DISTILLERY reserves the right, in its absolute discretion, whether for safety reasons or otherwise and with or without prior notice, to close SLANE DISTILLERY or any part of it.

Please refer to the cancellations and refunds section above for tour alterations and/or cancellations.

Payment:

Full payment is required at the time of reservation.

Your card will be charged when you select ‘Accept’ on the confirmation page.

We accept Visa, Mastercard, Visa Debit and AMEX as methods of payment. We shall process any payment information you provide in accordance with our Privacy Policy, which forms part of these terms and conditions.

General:

If any provision of these terms and conditions is held to be illegal, invalid or unenforceable in any respect, such provision shall be struck out and the remaining provisions shall remain in full force and effect.

These terms and conditions shall be governed by and construed in accordance with Irish law and the Irish courts shall have exclusive jurisdiction to settle any and all disputes or claims arising out of or in connection with these terms and conditions.

SLANE DISTILLERY reserves the right to make changes to any of these terms and conditions at our sole discretion. Any such changes will be notified to the public via our website.

Please Drink Responsibly

This message was sent by Slane Distillery, N51, Demense, Co. Meath, Ireland

Slane Irish Whiskey, 40% Alc. by Vol., Imported by Brown-­Forman, Louisville, KY.

SLANE IRISH WHISKEY is a registered trademark. ©2017 Brown-­Forman. All rights reserved.

To find out more about responsible consumption, visit Responsibility.org and OurThinkingAboutDrinking.com

This message. is intended only for those of legal drinking age.